HELP CENTER

Frequently Asked Questions

New Evolution technician answering a homeowner's HVAC questions

Answers by topic

Have questions? We’ve got answers! Explore our FAQ to learn about services, pricing, warranties, financing, and more. Contact us for additional assistance or personalized support.

Still have questions?(313) 626-7063

Service & scheduling

What areas do you serve?Toggle

We proudly provide heating, cooling, and electrical services throughout the Metro Detroit area. Contact us to confirm service availability in your location.

How do I schedule an appointment?Toggle

You can schedule an appointment by calling us at (313) 626-7063 or filling out the contact form on our website.

Pricing & financing

Do you provide free estimates?Toggle

Yes, we offer free in-home estimates for new equipment installations and ductwork replacement, so you can plan with confidence.

What financing options are available?Toggle

We provide flexible financing plans to fit your budget. Contact us to learn more about available options and how to apply.

Technicians & brands

Are your technicians certified?Toggle

Absolutely! Our team consists of factory-trained, full-time technicians. We do not use subcontractors, ensuring consistent, high-quality service every time.

What brands do you work with?Toggle

As a Trane Comfort Specialist™ Dealer, we specialize in Trane systems but also service and install equipment from various other leading brands.

Maintenance & air quality

Can I perform my own HVAC maintenance?Toggle

While there are a few tasks you can do yourself, such as changing filters or keeping the area around your unit clear of debris, it’s best to leave in-depth HVAC maintenance to a professional.

How can I improve my home’s indoor air quality?Toggle

We offer solutions like air duct cleaning, advanced filtration systems, and humidifiers to enhance your indoor air quality and keep your family healthy.

How often should I have my HVAC system inspected?Toggle

It is recommended to have your HVAC system inspected at least once a year. For optimal performance, schedule a maintenance check before the heating or cooling season begins.

Ready for Reliable Comfort?

Whether you need a quick repair or a full system replacement, New Evolution Heating Cooling & Electrical is ready to help.

Request Service

Tell us a little about your home and what you need. We'll get back to you fast, often with same-day availability.

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